CONSULTING SERVICES
Leverage First DataBank: the drug data experts.
For thirty years, First DataBank has supported thousands of drug knowledge base implementations – ranging from pharmacy dispensing and claims processing to applications including computerized physician order entry (CPOE), electronic health records, electronic medical records, electronic prescribing, medication reconciliation, disease management and electronic medication administration records (EMAR). With decades of expertise in meeting the needs of developers and end users across the healthcare continuum, First DataBank is uniquely knowledgeable about integrated drug data. Put our decades of expertise to work for you.
Any project. Any application. Any environment. We’re here to help.
Access First DataBank Consulting Services whenever you need extra support for a variety of special project or implementation support needs, which may include:
- Adding clinical modules to your IT system that you may have licensed but haven’t deployed, such as the drug-disease contraindications module
- Upgrading to the most current version of a First DataBank module
- Preparing for a software upgrade and need expertise on how best to implement First DataBank content within your system
- Training new first-time users of First DataBank drug data on how best to interpret and optimize its use
- Gaining a better understanding of new uses or capabilities of the data and how best to put them to work for you
Enjoy peace of mind knowing that our team of in-house experts know First DataBank products inside and out and will ensure your team gets the most optimal use of the drug data.
Customer-defined service levels.
Support is there when and where you need it, and as much or as little as you need. Each customer determines the level of implementation services they need. This can range from simple telephone support to on-site assistance. Technical training activities can be arranged for individuals or groups — on site, at First DataBank or via web conferencing.
Committed to your success. Every step of the way.
At First DataBank, our goal is to continue to be your trusted partner in making drug knowledge easily accessible at the point of need. As the leader in developing integrated drug information for more than 30 years, we have unparalleled experience in providing customer service and implementation support to both systems developers and end users. Working side by side, we will help you find new ways to utilize our drug data more effectively.
To learn more about our flexible pricing options for First DataBank Consulting Services, please contact us today.